Java VPN processes user data to a limited scope – for provision of the Services, processing payments for the Services, and that which pertains to the basic functionality of the mobile applications. We process the following basic information:

• Payment data (if using paid Services). This information is necessary to collect payments for our Services. Payment is handled by In-app purchase payment mechanisms of the respective Play Stores namely Google and Apple. We do not process this payment it is exclusively processed by the respective Play store.

• Statistical server load information. We monitor server performance (CPU, RAM, Server’s net usage) to recommend the most suitable servers to our customers.
• Username and a timestamp of the last session status. This information is used to limit the amount of concurrent active user sessions and is automatically deleted within 15 minutes after a session is terminated.
• Connectivity information. To prevent abuse and to be able to dispute unfair chargebacks, we register whether the user has used the Service in the last 30 days. No personally identifiable information is collected in this case, apart from the fact that the Service was or was not used during the mentioned period.

• Application diagnostics. This aggregated and anonymized data helps us to identify problems related to our app performance and updates. The collected information includes crash error reports. This information is general and not specific in any manner and reported by Google Firebase.
• Device information. This is reported by Google Play console and is not specific to any user.
• Device identifiers. In some cases, we may record your mobile device’s identifier for analytics purposes. These identifiers are assigned to your device by the OS manufacturer and can be reset at any time from your device’s settings. This information is ascertained by the Google services.

We do not share your personal information with third parties except as described in this Privacy Policy.

We use third-party service providers to help us with various operations, such as payment processing, email automation, website and app diagnostics, analytics and other. As a result, some of these providers may process personal information.

Some of our main long-term service providers:

• Application analytics and diagnostics – Google Analytics, Firebase Analytics (provided by Google);

Sometimes our service providers, for example, distributors, resellers, and app store partners, will be independent controllers of your data. Their terms and conditions and privacy policies will apply to such relationships.

Requests for data. Any request for user data should follow an appropriate official legal process to be recognized by the laws of the United Kingdom (e.g., mutual legal assistance treaty, letters rogatory). We carefully review each request to make sure it satisfies laws applicable to our company, laws of requesting country, international norms and our internal policies. Being based in United Kingdom allows us to keep no logs of users’ online activity (no IP addresses, browsing data, traffic information, etc.). This means that we are unable to link an individual user to a specific IP address, connection timestamp or other information that we do not collect. Therefore, even in cases we receive a rightfully served request, it might be impossible for us to identify a specific person or provide any identifying information related to that person. In cases where, following an appropriate legal process, we are able to identify a specific person, we will provide the limited data we process as per our Privacy Policy. Contact information for government authorities: Secure Digital Apps Ltd, Suite 2A, Blackthorn House, St Paul’s Square, Birmingham UK B3 1RL
Email: sales@Javavpn.net

We take data security very seriously and take all steps reasonably necessary to secure your data (whether technical, physical, or administrative). However, no company can guarantee the absolute security of internet communications. By using the Services, you expressly acknowledge that we cannot guarantee the security of any data provided to or received by us through the Services and that any information received from you through the website or our Services is provided at your own responsibility.

Information for users in the European Economic Area (EEA)

The European Union’s General Data Protection Regulation (“GDPR”) requires that we provide notice in a specific way to our European users about their privacy rights.

Information for users in California

If you are a California resident, you can implement your rights as provided in the California Consumer Privacy Act (CCPA) by contacting us at sales@Javavpn.net. As per definitions in the CCPA, please note that Java VPN does not sell your personal information.